CONTACT US

Aurozena is owned and operated by Jiangxi Longfu Mining Co., Ltd.

For product, order, shipping, cancellation, return, or refund questions, please email us at info@aurozena.com. Please include your order number where applicable so that we can assist you efficiently.

Customer Support Hours

Monday–Friday: 9:00 AM–6:30 PM PT

Saturday–Sunday: 11:30 AM–3:00 PM PT

Registered Office / Company Address

Jiangxi Longfu Mining Co., Ltd.

Wengshan Tin Mine, Wushan Township, De'an County, Jiujiang City, Jiangxi Province, China

Please do not send returns to our registered office. Once a return request is approved, our support team will provide the appropriate authorized return address and instructions.